In this digital age, video conferencing has become a crucial tool for effortless communication with our peers, colleges, and loved ones. Zoom is one of the most popular video conferencing platforms out there, offering a seamless connection between users. However, many people wonder if Zoom is something more than a video conferencing tool. In this blog post, we will delve into the question “Is Zoom a VoIP?” and discover what makes this platform an all-in-one communication solution.
Voice over Internet Protocol (VoIP) refers to a way of transmitting voice calls over the internet. As such, VoIP doesn’t have much to do with video conferencing. However, Zoom offers much more than just visual communication. It also has a VoIP function that allows users to make voice calls over the internet. This feature comes in handy, especially for those who want to communicate with their remote teams or family/friends who live abroad.
With Zoom’s VoIP, you can dial in from your computer or phone, or use the platform’s software to make calls through the internet. It’s easy to use and cost-efficient, especially for long-distance communication, as calls are charged at a flat rate. Additionally, Zoom’s VoIP quality is crystal clear and provides better call quality than traditional phone lines.
Another feature that makes Zoom’s VoIP stand out is the call recording function. With this option, users can record their calls for future reference or share them with other team members, making it easier to track progress and keep records of important conversations. Additionally, Zoom’s VoIP also includes call transferring, and call forwarding functionality, allowing you to route calls to other devices or colleagues.
Zoom’s VoIP also comes with a voicemail system, which efficiently answers calls when users are unavailable. This feature is particularly helpful, especially for busy professionals who miss calls or those on tight deadlines. When setting up a voicemail system on Zoom, it’s simple to setup customized messages depending on the nature of the calls received. With this function, you can also receive voicemail alerts via text message or email, allowing easy tracking of customer inquiries and queries.
Finally, Zoom’s VoIP also offers some customization. The option of getting a vanity phone line, which allows for a personalized phone number is available. This means, you can select your preferred area code and number that is easy for your customers to remember. Businesses can get multiple phone lines for an affordable price, which is great for small and medium-sized businesses.
Without a doubt, Zoom is more than a video conferencing tool. It offers a comprehensive VoIP system that makes communication effortless, cost-efficient, and effective. With call recording, voicemail, and transfer functions, businesses, friends, and family can stay better connected, no matter where they are in the world. Therefore, if you’re looking for a complete communication system, Zoom is definitely an excellent solution.